We are committed to providing a high-quality service to all our customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a concern, please contact our Group Compliance Manager at firstname.lastname@example.org and we will react to your enquiry in the expectation that we can provide you with a satisfactory outcome.
If we cannot come to an agreement then you may be able to refer your concern to The National Conciliation Service www.nationalconciliationservice.co.uk/, or motor codes www.motorcodes.co.uk or if it is finance related, the Financial Ombudsman on www.financial-ombudsman.org.uk/, but we do hope that this will not prove necessary.
Chapelhouse are a member of NFDA membership number 01500
NATIONAL FRANCHISED DEALERS ASSOCIATION, 201 Great Portland Street, United Kingdom, W1W 5AB
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