We are committed to providing a high-quality service to all our customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a concern please contact the required branch below:
Southport - firstname.lastname@example.org
St Helens - email@example.com
Warrington Kia - firstname.lastname@example.org
Warrington Suzuki - email@example.com
Wigan - firstname.lastname@example.org
Wigan Pier - email@example.com
Preston - firstname.lastname@example.org
Blackburn - email@example.com
Bolton - firstname.lastname@example.org
Who will react to your enquiry in the expectation that we can provide you with a satisfactory outcome.
If we cannot come to an agreement then you may be able to refer your concern to:
The National Conciliation Service. www.nationalconciliationservice.co.uk
Motor Ombudsman www.themotorombudsman.org
If it is finance related
The Financial Ombudsman Service www.financial-ombudsman.org.uk, but we do hope this will not prove necessary.
Chapelhouse are a member of NFDA membership number 01500
NATIONAL FRANCHISED DEALERS ASSOCIATION, 201 Great Portland Street, United Kingdom, W1W 5AB
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