5 things to look for when choosing your repair shop

Choosing the correct car repair shop comes with so many benefits for you and your car so it's important that you choose the right one.

Knowing how to choose the right repair shop for your vehicle can take time and effort. There are a few things to consider before handing over your hard-earned cash to a technician. We've compiled a list of what you should look for when choosing a repair shop.

Take a look at the reviews online

A great place to start your research is to read through reviews and testimonials of the repair shop you are considering. This gives a great insight into previous customers' thoughts about the staff, customer service and finished product.

Ar Chapelhouse, we are proud of the reviews we receive and continuously strive to deliver high-quality service worth shouting about. We have over 5,000 5-star reviews on JudgeService and over 96% of our customers would recommend us.

Our Reviews
5000 5-star reviews at chapelhouse

Pop in for a visit

The reviews you've read are great but now you want to know more information. It's time to come in and visit us. Any service and repair shop will be more than happy to sit down with you and answer any questions.

This is the perfect time to discuss what your vehicle needs, what your expectations and requirement are from the repair shop and even get some quotes for the repairs you need.

Get in touch

Find your nearest location and pop in to speak to a member of our team.

Get in touch

Check certification

Most repair shops are more than open when it comes to certification and training that their teams have undertaken. You can often find certification hung on the wall or if not, a member of the team will be more than happy to discuss this and provide evidence for your peace of mind.

Ask about warranties

Before agreeing to repairs, it is always a good idea to get some information about what warranties the repair shop offers on parts and work done. 

A good repair shop will offer a warranty on the work done and if you choose manufacturer approved repairers, the work done may not affect the car's current warranty.

This will leave you feeling confident that whether you have popped in for a one-off repair or you're in for your car's service, your car and any work done are protected.

Choose manufacturer approved

Choosing a repair shop that specializes in manufacturer approved repairs provides extra benefits in comparison to repair shops that don't offer this.

Manufacturer approved means that the technician working on your vehicle has had the most up to date training possible to repair your car. It also means they are likely to have direct contact with the manufacturer so there is little to no guesswork when it comes to the repairs.

Manufacturer approved repairers also have access to the latest software for your car so computer problems and updates are quick fixes.

Finally, choosing manufacturer approved means that the repairs undertaken won't affect the current remaining balance of warranty that you have on your car.

Want to know more about the importance of choosing Manufacturer Approved?

We asked one of our specialist technicians about the importance of being a manufacturer approved repairer.

Read more