We are committed to providing a high-quality service to all our customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a concern please contact the required branch below:
Southport - customercaresouthport@chapelhouse.co.uk
St Helens - customercaresthelens@chapelhouse.co.uk
Warrington Kia - customercarekia@chapelhouse.co.uk
Warrington Suzuki - customercaresuzuki@chapelhouse.co.uk
Wigan - customercarewigan@chapelhouse.co.uk
Wigan Pier - customercarewiganpier@chapelhouse.co.uk
Preston - customercarepreston@chapelhouse.co.uk
Blackburn - customercareblackburn@chapelhouse.co.uk
Bolton - customercarebolton@chapelhouse.co.uk
Who will react to your enquiry in the expectation that we can provide you with a satisfactory outcome.
If we cannot come to an agreement then you may be able to refer your concern to:
The National Conciliation Service. www.nationalconciliationservice.co.uk
Or
Motor Ombudsman www.themotorombudsman.org
If it is finance related
The Financial Ombudsman Service www.financial-ombudsman.org.uk, but we do hope this will not prove necessary.
Chapelhouse are a member of NFDA membership number 01500
NATIONAL FRANCHISED DEALERS ASSOCIATION, 201 Great Portland Street, United Kingdom, W1W 5AB
Hypatia Street, Bolton, BL2 6AA 01204 828626
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Canal Street, Saint Helens, WA10 3JG 01744 649620
Liverpool Road, Southport, PR8 3NG 01704 863830
58 - 60 Queen Street, Wigan, WN3 4HX 01942 446446
Shadsworth Rd, Blackburn, BB1 2AW 01254 867575
204 Bury Road, Bolton, BL2 6AJ 01204 828626
350 Blackpool Road, Fulwood, Preston, PR2 3AA 01772 479 450
Canal Street, St Helens, WA10 3JG 01744 649620
23 Folly Lane, Warrington, WA5 0LZ 01925 899934
276 Wallgate, Wigan, WN3 4DS 01942 502 444
Canal St, Saint Helens, WA10 3JG 01744 649620
603 - 615 Liverpool Road, Southport, PR8 3NG 01704 863830
Milner Street, Warrington, WA5 1AD 01925 670975
Folly Lane, Warrington, WA5 OLZ 01925 899934
58 - 60 Queen Street, Wigan , WN3 4HX 01942 446446
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