Chapelhouse - Where or name means a great deal

Aftersales Manager

Location: Southport Salary: £38,000 - £40,000 a year Closing date: Friday 17 April 2026

Job Title: Aftersales Manager

Location: Chapelhouse Southport, Liverpool Road, PR8 3NG
Salary: £38,000 - £40,000 a year
Permanent, Full-time.

Chapelhouse is a leading motor retailing group that has been in business for 35 years, with 10 branches across the North West specialising in MG, Suzuki and our new brands Omoda and Jaecoo.

This year we have been shortlisted for 'Employer of the Year', 'Customer Care Award' and 'Diversity, Equality and Inclusion Award' by the Motor Trader Awards and we are now looking for an enthusiastic Service Advisor to join our team.

As a company we offer a wide range of industry-leading benefits for our dedicated staff to ensure they have a good work-life balance and are well rewarded for their hard work. 

Full Job Description

We are looking for an enthusiastic and results-driven Service Manager to join our team in Southport. This role is responsible for the efficient and profitable operation of the service department while delivering an excellent customer experience.

What We Offer

  • Up to 34 days paid leave per year 
  • Company car 
  • Commission 
  • Employee of the Month scheme (including holidays to the company apartment) 
  • Company sick pay 
  • Confidential Wellness Support & Medicash 
  • Brand and manufacturer training with paid accreditation 
  • Company pension, employee discount, referral scheme 
  • Health & wellbeing programme, free flu jabs

Key Responsibilities

  • Achieve service department budget and customer service targets 
  • Ensure accurate job costing and invoicing 
  • Control parts and materials to ensure profitability 
  • Improve customer satisfaction and retention 
  • Manage and develop a team of Service Advisors, Technicians, and Parts Advisors 
  • Work closely with brand partners and meet brand standards

Requirements

Essential:

  • Experience in the retail motor trade 
  • Strong technical knowledge of a service department 
  • Excellent communication and customer service skills

Desirable:

  • Previous Service Manager or leadership experience 
  • Knowledge of vehicle and consumer legislation 
  • Technical or engineering qualifications

Experience:

  • Motor Trade: 2 years (required) 
  • Driving Licence (required)

Eligibility

  • Right to work in the UK required  
  • No sponsorship available

We reserve the right to close this vacancy early. If this sounds like the right opportunity for you, we'd love to hear from you - apply today.

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