Service Advisor

Job Title: Service Advisor 

Location: Chapelhouse MG Wigan, Queen Street, Wigan, WN3 4HX
Salary: Up to £38,500 a year
Permanent, Full-time

Chapelhouse is a leading motor retailing group that has been in business for 35 years, with 10 branches across the North West specialising in MG, Suzuki and our new brands Omoda and Jaecoo.  

This year we have been shortlisted for 'Employer of the Year', 'Customer Care Award' and 'Diversity, Equality and Inclusion Award' by the Motor Trader Awards and we are now looking for an enthusiastic Service Advisor to join our team.   

As a company we offer a wide range of industry-leading benefits for our dedicated staff to ensure they have a good work-life balance and are well rewarded for their hard work. 

What We Offer

• £38,000 OTE 5.5-day working week (alternate weekends) 
• Up to 34 days' annual leave 
• Bonus opportunities & employee discounts 
• Company sick pay & wellbeing support 
• Full training, development & career progression 
• Opportunity to grow within an expanding motor group

The Role

• Support the service department with scheduling and customer updates 
• Provide a first-class end-to-end customer experience 
• Identify upsell opportunities on accessories and service items 
• Ensure all processes are completed accurately and in line with dealership standards

What We're Looking For

• Strong parts experience within the motor trade 
• Previous experience in a dealership service advisor role 
• Kerridge system knowledge preferred 
• Strong communication and organisational skills 
• Ability to work in a fast-paced, customer-focused environment

Experience

• Service Advisor: 2 years (required) 
• Automotive: 1 year (required)

Eligibility

• Right to work in the UK required 
• No sponsorship available

If you're an experienced Parts or Service professional looking to join a growing, forward-thinking motor group, we'd love to hear from you — apply today.